Key Account Manager – Facility Management
Roles & Responsibilities
• Manage strategic corporate accounts and client relationships.
• Conduct minimum 2 site visits monthly.
• Ensure monthly SLA achievement above 95%.
• Conduct client reviews and circulate MoM.
• Monitor service partners, manpower and compliance.
• Ensure partner invoices by the 5th and client invoices by the 7th.
• Drive payment collections within 40 days.
• Present 2 monthly cost-saving or value-addition initiatives.
• Maintain MIS, SLA dashboards and technology utilization.
Candidate Requirements
• Graduate; MBA or qualification in Business, Operations or Facility Management preferred.
• 5–8 years in Key Account Management, Client Servicing or IFM.
• Experience handling large corporate accounts and multiple service partners.
• Knowledge of SLAs, KPIs, compliance, billing and receivables.
• Strong communication, presentation and negotiation skills.
• Proficiency in Excel, PowerPoint, MIS and digital platforms.
To apply for this role, email your resume with the subject line “Key Account Manager – Facility Management” to Onesis@sisindia.com.